Discharge Procedure

Discharge Procedure

  • Our highly skilled and dedicated team is working 24/7 to ensure a comfortable inpatient stay for you, with the goal of a quick discharge after a full recovery. Your cooperation will make their job easier.
  • Once your Doctor determines that you are fit to be discharged, we will begin processing your hospital bill. Upon receipt of the final bill, please settle any outstanding payments, consult with the nursing staff about your prescribed medication, and collect your belongings.

Discharge Time

  • The normal discharge time is between 10:00 AM and 05:00 PM.

Billing And Payment

Billing Cycle – 12 noon to 12 noon

  • To ensure smooth progress of the entire procedure, it is advisable to make interim payments in consultation with the billing section as treatment progresses after the initial advance payment. Updating payments will help keep track of the expenses and facilitate the process.
  • The final payment must be made when the patient is discharged, and the billing section will consolidate all charges for medicines, consumables, and services used during hospitalization. Please allow the Billing Department some reasonable time to prepare the bill once the doctor signs the discharge order.
  • For insured or corporate clients, bills are handled separately. However, the “No Due,” “Gate Pass,” or “Discharge Clearance” must be obtained from the Discharge Department.

Some Other Important Information

Mode of Payment

  • Cash
  • Credit Card (Master/Visa)
  • Debit Card (Master/Visa/ Maestro)
  • Demand Draft in favour of “Synergy Hospital.”
  • Cheque: Received Only for Corporates having MoU with us (not by personal cheque) or as Advance payment few days before admission which should be realized before the procedure is done.
  • “Online Fund Transfer” (For Details Please Contact In – Billing Section)
  • All transactions for inpatient services will be handled by the Discharge Desk or cashier after admission.
  • The Discharge Desk is available from 8:00 am to 8:00 pm to answer any queries related to bills, interim bills, and cash deposits.
  • If any blood or blood products were used during your hospitalization, please donate or replace them before settling the final bill.
  • Please submit the “Visiting Pass” issued during admission to the Discharge Desk at the time of final settlement.
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